Privacy Policy
Last updated: December 2024
Alghahim Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Request a consultation or quote
- Subscribe to our newsletter
- Use our services or products
- Communicate with us via email, phone, or WhatsApp
This may include: name, email address, phone number, company name, and project details.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies.
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and provide customer support
- Send you technical notices, updates, and administrative messages
- Process your project requests and deliver our services
- Improve our website and services
- Communicate with you about products, services, and promotional offers
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist us in operating our business
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transaction (merger, acquisition, etc.)
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Our website may contain links to third-party websites and uses third-party services such as:
- Zoho SalesIQ (Live chat and customer engagement)
- Google Analytics (Website analytics)
- Social media platforms
These third parties have their own privacy policies, and we are not responsible for their practices.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@alghahim.co.ke
Phone: +254 734 086120
WhatsApp: +254 734 086120